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Shipping Policy

At Optima Clothing, we aim to provide a smooth and reliable shopping experience from the moment you place your order until it reaches your doorstep.

Order Processing

All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the following business day.

Delivery Time

Delivery times may vary depending on your location and shipping method selected at checkout. Estimated delivery timelines will be provided once your order has been dispatched.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before completing your purchase.

Order Tracking

Once your order has been shipped, you may receive tracking information via email or SMS, allowing you to follow your package until delivery.

Delays

While we work with reliable shipping partners, occasional delays may occur due to weather conditions, public holidays, customs clearance, or other circumstances beyond our control. We appreciate your patience and understanding in such situations.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. Optima Clothing cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

International Shipping

For international orders, delivery times and shipping charges may vary depending on the destination. Any customs duties, taxes, or import charges imposed by the destination country are the responsibility of the customer.

For any questions regarding your order or shipping, please contact our customer support team.